API unavailable due to contention over database locking

Incident Report for Doppler

Resolved

Our API experienced an 11 minute outage due to database contention over locking our Workplace table. The issue resolved itself once the locks expired. We've refactored the affected component to achieve the desired result without locking. We'll be exploring a more holistic fix to prevent this issue from occurring in other components.

Posted Oct 01, 2021 - 02:00 PDT